Also check out the Outlook.com Community forum. Visit the small business help & learning page to learn how you can use Outlook and other Microsoft 365 apps and Fix Outlook Stuck On Loading Profile services in your small business. Some members are (very) active and knowledgeable.

The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it’s corrupted by creating a new profile and changing which profile is used when Outlook starts.

You can try sending them a direct message (DM) by clicking the envelope icon next to the Follow button. Alternatively, you can create a new tweet and tag them in your message to get their attention. A new tab will open, allowing you to chat with someone from the Outlook customer service team. Explain your request and they’ll give you an answer within a few minutes. Simply call the number, follow the prompts, and explain your problem.

Microsoft periodically releases Windows updates and service packs. Having the latest updates and service packs can help improve your computer’s overall performance as well as Outlook’s performance. Items moved into new folders will still be located when searching a mailbox. You can use Microsoft Support and Recovery Assistant to diagnose both Calendar and Mail issues that affect Outlook. To download and install the Assistant, see About Microsoft Support and Recovery Assistant.

See Change or update your email password for more information. If you’ve successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened. You might need to set Windows Update to automatically download and install recommended updates.

According to Microsoft, the Inbox Repair tool doesn’t connect to or analyze data stored in an Exchange mailbox. It only looks for errors (corruption) and, if there are any, permits those tools to fix them. Also, if you placed the corrupted PST file in your In-Place Archive folder, it may trigger an automatic repair attempt. But what happens if these files become compromised, and you can no longer access their information? Not all hope is lost, as Microsoft has some built-in tools to help you recover it, which we will show you how to do in this guide.

This can include Outlook.com (the free web-based email service), Outlook as part of Microsoft 365 (formerly Office 365), and the standalone Outlook desktop application available for Windows and macOS. The support status can vary depending on the specific version of Outlook, the platform it’s used on, and whether the user has a subscription to Microsoft 365 or a standalone license. Fix Outlook Stuck On Loading Profile Outlook support for Hotmail is the customer service and technical support provided for Hotmail accounts accessed through Microsoft Outlook. Hotmail, which was rebranded as Outlook.com in 2013, is now part of the Outlook web email service. This means that users with existing Hotmail accounts can use them within the Outlook.com interface or through the Outlook applications available for desktop and mobile devices.

Go in order so you have best chance of getting back to your inbox as quickly as possible. When the resetnavpane command is executed, what it does is it resets and removes all the customizations related to the navigation pane. In some scenarios, doing so fixes the “Outlook will not open” issue. Listed below are a few methods and solutions you can use to solve this Microsoft Outlook issue. In case these solutions do not work for you, you can use our repair tool to fix the problem and restore the items back to their original state.

A vast community of Microsoft Office365 users that are working together to support the product and others. In this case, sign in to the Microsoft 365 portal by using your administrator credentials, and then select service health to determine whether other customers are experiencing the same issue. If other customers are experiencing the issue, the issue should end when the service-interrupting event is resolved. Brad has worked in technical and marketing roles at MDaemon Technologies, where he contributes as Content Marketing Manager.

When Microsoft Outlook is installed on your computer, numerous files, registry entries and configurations are set up to make sure the program runs smoothly. If any of these components are missing or corrupted during installation, Outlook may fail to open or could crash unexpectedly. You can determine if it’s corrupted by creating a Fix Outlook Stuck On Loading Profile new profile and changing which profile is used when Outlook starts.

If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a Fix Outlook Stuck On Loading Profile backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn’t. Before proceeding to the steps below, consider backing up your Outlook data file.