This shouldn’t be an issue, however, because if Scanpst finds any errors, it will prompt you to make a backup before attempting to repair the file. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. To the right of each restore Outlook functionality folder is the Empty drop-down menu which provides options to delete all items in that folder, or items 3 months and older, 6 months and older, and 12 months and older. For more information on how to improve Outlook performance when using MDaemon Connector, you can review our Improving Outlook Performance how-to guide. Each folder will be listed with its size and number of messages. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.

While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. This type of problem is very common among the user base, and it is very frustrating to everyone as you are unable to access your crucial data.

Microsoft periodically releases Windows updates and service packs. Having the latest updates and service packs can help improve your computer’s overall performance as well as Outlook’s performance. Items moved into new folders will still be located when searching a mailbox. You can use Microsoft Support and Recovery Assistant to diagnose both Calendar and Mail issues that affect Outlook. To download and install the Assistant, see About Microsoft Support and Recovery Assistant.

After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.

Brad balances technical and creative information to develop easy to understand videos and content to educate prospects and customers. Performing the following housekeeping tasks regularly will help minimize the amount of data that Outlook must process, and will reduce the amount of memory used by the program.

The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it’s corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem.

The issues documented in this section have been reported after installing the recent updates listed below. We’re investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share your feedback, see How do I give feedback on Microsoft restore Outlook functionality Office. If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues.

So, make sure you turn off the hardware acceleration option in Outlook. Follow the steps below to reset the navigation panel and fix the loading profile issue. I’m having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory.

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.

To adjust the number of days of data that are synced for shared folders, add the following registry values. These keys don’t clean up older Calendar content that was already downloaded. However, this method can be effective if you’re willing to clear offline items and resync your Calendar (instead of bulk deleting old items). If you already have the Calendar in the profile, you have to clear the Offline Items after you set the registry keys and restart Outlook. To fix performance issues that affect your Calendar, try the following methods.

While we fix the problem, you can send the file as a OneDrive link. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. For more information on creating a new email profile, see Create an Outlook profile. To start Outlook in safe mode, press the Windows restore Outlook functionality key on your keyboard. In the search box, type outlook.exe /safe, then press Enter.