ProcedureExit Outlook.Open a Run dialog box. …Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025

Then, select your account and click Open File Location. This tool has helped sites.google.com IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss. Third-party add-ins are helpful… until they’re not. Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report.

To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). If repairing your Microsoft 365 programs didn’t resolve your issue, move on to the next step. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below. If those steps don’t work, see Need additional help? This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart.

Run the classic Outlook advanced diagnostic troubleshooter if you’ve tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue.

It gets better sites.google.com because you also resolve all the Outlook opening issues. If you are trapped in a similar situation that my Outlook is not opening, you may feel disturbed about the problem. In the following post, you will find out solutions for the common Outlook not opening problems bonus tips to prevent the problem from happening again. Restarting your device clears temporary files and can fix minor software conflicts. Should you decide to remove a profile, back up the data files first.

There are various solutions to resolve the error of Outlook hanging on the loading profile. You just need to read the entire blog to get your answer. One of the things that can help you get rid of the “Outlook stuck on loading file” problem is to launch Outlook as an administrator. There is nothing as such that you have to do in this.

The first thing we need to do is kill all hanging Outlook processes. To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking sites.google.com the taskbar and choosing “Start Task Manager”. Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it and hit the “End Process” button. When this problem occurs, the message remains in your Outbox folder until you manually initiate a Send/Receive operation (for example, press F9 or select send or receive). I decided to try and fix it by uninstalling and reinstalling.

We have mentioned all the possible troubleshooting solutions to fix the error. If none of the above doesn’t help you to resolve the Outlook stuck on loading profile problem. It’s a sign that your Outlook data PST file is damaged or corrupt. You can opt for the Microsoft inbuilt ScanPST.exe app to repair the Outlook data file. If your PST files are severely damaged, you can go for the PST Recovery Tool.

Additionally, you can try the free trial tool to learn all about its functionalities and workings as well. Nevertheless, you cannot save the recovered data when using the demo tool. For that, purchase the premium version of the software. After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved.

If you go through all of those steps and Outlook is still crashing or not responding, complete step 4 before contacting the Microsoft Community for further help. She writes tech tips, tricks and tutorials to help people solve computer, PS4 and mobile problems. If you see a .pst file instead, skip this fix and check fix 6 below. Launch the recovery assistant if you’ve tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer.

After the update, reopen Outlook to see if it can work correctly. The free manual solutions to fix Microsoft Outlook keeps shutting down ends here. Now, let us move into the solutions to fix the issue of MS Outlook. The only other change to the Exchange Server was a certificate update for IIS. This is a standard DigiCert wildcard cert that we have replaced every year with no issues.