Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. Please install the latest updates on your phone to resolve the issue. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites.

The 5-Step Checklist for Diagnosing Email Receiving IssuesStep 1: Check your spam folder. …Step 2: Check your other tabs. …Step 3: Check your storage space. …Step 4: Check your filters and blocked sender lists. …Step 5: Diagnose a more complex problem.Mar 18, 2025

So, we have produced this list of general things to try to resolve your problem in Outlook. Read on to find out how to fix common Outlook problems below. The key to a successful email program is ensuring your messages land in the inbox, not the spam folder. Validity Sender Certification is the industry’s most exclusive email allow-list—helping senders reach more inboxes and bypass key spam filters around the world. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server.

But if you’re on a shared IP address, your email sending reputation may be impacted by others on your shared IP. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. If Fix Outlook Support you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

In June 2022, we experienced an issue with our email reputation as we noticed our inbox placement had gone from 98-99% to less than 90%. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Diagnosing what’s causing a dip in your sender reputation helps you address the problem head-on and get back on track. If you’re on a dedicated IP address, you’ll have a much clearer image of your email-sending reputation.

Verify your internet connection and confirm there are no outages in your area that could be affecting your connectivity. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Some users may not be able to empty their Deleted Items folder. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

Some users may not be able to empty their Deleted Items folder. While we fix the problem, you can send the file as a OneDrive link. This is one of the classic example where Fix Outlook Support Microsoft rolling out updates that has not been fully tested yet and causing headache for IT professionals. The Microsoft technician was very frank that the new Shared Calendar Improvements are a mess right now. We are testing the GPO and intend to roll it out to everyone next week.

Also, you can recover permanently deleted items and attachments from Outlook with the help of this Outlook repair tool. You can even migrate PST files to Office 365, email servers, and web email clients with the help of this software. If all the above methods were unsuccessful, you could take a closer look at the Outlook data file instead. You can easily use ScanPST to examine and repair your PST file. If that does not work you can try using SFWare PST repair software.

We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. We’re aware of an issue where some users see the error message “Your message can’t be displayed right now”. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed.

After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.