Fix your Outlook email connection by repairing your profile

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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn’t solve your problem, scroll down to Still need help? troubleshoot Outlook errors Visit Firefox support to learn how to Disable or remove Add-ons. Some users may not be able to empty their Deleted Items folder. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. We will update this article as soon as we have more information on a fix.

When the new account is created, a profile is also created. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still troubleshoot Outlook errors occurs when you use the new profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn’t run when you restart the computer.

ProcedureExit Outlook.Open a Run dialog box. …Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025

Then, select your account and click Open File Location. This tool has helped troubleshoot Outlook errors IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss. Third-party add-ins are helpful… until they’re not. Outdated or conflicting ones can mess with Outlook’s core performance, causing unexpected slowdowns or outright failure to launch. The Classic Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report.

’ So, it is possible that your PST file will get corrupted and you can lose all important data. Or, if the problem is itself due to oversized PST getting troubleshoot Outlook errors corrupt, you need to recover PST data as soon as possible. Let us switch to professional suggested software.

Find solutions to common problems or get help from a support agent. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond.

This automated tool should help you resolve most errors in Outlook. However, if the problem still persists, may the issue is with your PST file, which we will cover in the next solution. I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required troubleshoot Outlook errors to do any of these steps.

Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you’ve reconnected your Outlook.com account to Outlook. We’re working to make it possible to edit shared calendars in Outlook 2016 for Windows.

One common issue with Outlook is that it occasionally closes unexpectedly. I disabled all add-ins and started Outlook in safe mode but the crashing problem continued. I ran the Classic Outlook Advanced Diagnostics troubleshooter but that did not provide any useful information. I also ran the Classic troubleshoot Outlook errors Outlook Calendar Check troubleshooter, but that was useless. The first file in the report said that the troubleshooter could not connect because Outlook was not connected to an Exchange server. Running the latest version of Outlook ensures you have the most recent fixes and updates.

Hopefully, one of the fixes above helped resolve your problem. Please feel free to leave a comment below if you have any questions or suggestions. Now, let us move into the solutions to fix the issue of MS Outlook. Position your company at the center of the tech conversation with spotlight articles, executive interviews, and monthly roundup opportunities.

An outdated version can also be a cause of why Outlook keeps crashing unexpectedly. Try the tool mentioned above because it is effective and convenient, and it scans and fixes errors in both PST and OST files. This tool can be downloaded for free as a trial version. Problems with Outlook or MS Office program files can cause such problems. In this case, you can try repairing or reinstalling Microsoft Office.

Microsoft Outlook is one of the most widely used email clients globally, especially in professional and business environments. Outlook also comes with strong built-in security features, making it a reliable choice for managing communication and workflow. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.

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