Get help with Outlook com

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Add, edit, or delete events using daily, weekly, or monthly views. For more information about working with calendars in Outlook.com, go to Using the calendar in Outlook.com. Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages.

If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection.

If you have an active ad or pop-up blocker extension, then it might be preventing Outlook from loading properly in Chrome. To fix this, you don’t have to disable your ad blocker completely, but you need to make sure it’s not active on Outlook’s website. It’s important to update your browser as newer versions will include security updates, bug fixes, and new features that will ensure you get the best experience. Updating Chrome to the latest available version may fix your problem of Outlook not loading. It might take a few minutes while your browser clears your browsing data.

Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. Some users may not be able to empty their Deleted Items folder. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page.

Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted. In that case, using a professional tool comes to your rescue. After performing the steps, check if the error persists. Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothly.

Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the “Something went wrong” error or your sign-in might fail. Add an improve outlook Stability Outlook.com alias to your account and send email to Gmail users using that alias.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.

Go in order so you have best chance of getting back to your inbox as quickly as possible. When the resetnavpane command is executed, what it does is it resets and removes all the customizations related to the navigation pane. In some scenarios, doing so fixes the “Outlook will not open” issue. Listed below are a few methods and solutions you can use to solve this Microsoft Outlook issue. In case these solutions do not work for you, you can use our repair tool to fix the problem and restore the items back to their original state.

Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Select More to see additional actions—for example, an option to print a message. If you want to learn about printing, see Print attachments received in email messages. Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you’ve reconnected your Outlook.com account to Outlook. We’re working to make it possible to edit shared calendars in Outlook 2016 for Windows.

Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Outlook caches various files to speed up your app experience. When you have issues with the app, it’s likely the app’s cached files are corrupted. In this case, you’ll have to remove your app’s cache to resolve your issue.

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