How to troubleshoot performance issues in Outlook

[delilahbaylis]

You may also want to create a shortcut to this file on your desktop for easier access. Outlook uses an .ost file only if the Exchange email account is configured to use Cached Exchange Mode. If Outlook is configured to connect to the Exchange mailbox in Online mode, an .ost file is not used. In Sync Window Settings, adjust the number of months of data that are synced for the primary shared calendars.

This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September.

Also, if you do not know the exact reasons for the error and want to resolve them. Then, you can go for options to fix corruption accurately repair PST files and fix Microsoft Outlook issues and errors. If you manually type in the secondary connected account email address in the “From” field, the email is sent as “On behalf of” your primary Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers.

This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state.

To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. If the problem doesn’t occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins head to the sites.google.com site can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.

Safe Mode loads Outlook with only essential components, allowing you to isolate and disable faulty add-ins. head to the sites.google.com site We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.

You should see the Microsoft account, click on it and disconnect it. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Corrupt navigation panel settings can block Outlook from loading profiles. Resetting this component restores default navigation settings.

Another options is to use the Filter Email button on the ribbon. See and manage the tasks in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. Under Calendars, My calendar is the default selection and displays the calendar in Month view.

We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

We’re investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from head to the sites.google.com site the Manage contacts menu. You can view more than one calendar at a time, add other calendars, choose which calendar to display, and create new calendars. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the “Something went wrong” error or your sign-in might fail. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.

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