Troubleshoot Outlook for Windows issues

[rosemarylefebvre]

Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

After finishing one step, if it does not resolve the issue move on to the next. Clear unnecessary files from outbox and trash folder to optimize the performance of your Outlook application. Also, try to use the necessary Outlook features to enhance the performance of Outlook as well as Windows. A disturbed internet connection can lead to errors like 0x800CCC0F, 0x a and 0x a.

To access the calendar shared with your Microsoft 365 for business account, you’ll need to accept resolving Outlook not responding the invitation from Outlook on the web, iOS, or Android. If you’ve already clicked the Accept button in Outlook 2016, you won’t be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

Add an Outlook.com alias to your account and send email to Gmail users using that alias. For resolving Outlook not responding more information, go to Add or remove an email alias in Outlook.com. If you’re still unable to send or receive email, read how to Fix Outlook.com email sync issues.

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.

If you’ve already clicked the Accept button in Outlook 2016, you won’t be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall.

A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. You may see one of the following errors in a pop-up message on your screen. If you are unable to connect or are prompted resolving Outlook not responding for your password repeatedly attempt the following options.

This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. If you used the workaround below you can now switch from using an Outlook.com alias resolving Outlook not responding to your country’s domain. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs.

Outlook users at times encounter issues and errors when working with the application. By understanding the common Outlook issues, users can swiftly troubleshoot and resolve most of these errors. If there is corruption in the Outlook data file (PST), the solution is to repair the file using the Inbox Repair Tool (ScanPST), which comes pre-installed with Outlook.

To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. Currently, you can’t use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you’ve reconnected your Outlook.com account to Outlook. We’re working to make it possible to edit shared calendars in Outlook 2016 for Windows. Hello, I created a case with Microsoft and the answer appears to be unchecking the Turn on shared calendar improvements option in your Outlook. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.

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