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How Time Planning Training Is Useless in Poorly-Run Organizations
Quit Teaching People to "Prioritize" When Your Company Has No Idea What Genuinely Is Important: How Task Management Training Doesn't Work in Chaotic Organizations
Let me ready to demolish one of the most popular false beliefs in organizational training: the belief that showing staff improved "task management" methods will fix productivity challenges in organizations that have absolutely no coherent priorities themselves.
With seventeen years of training with businesses on time management challenges, I can tell you that time management training in a dysfunctional workplace is like teaching someone to organize their possessions while their house is actively on fire around them.
Let me share the basic reality: the majority of businesses suffering from time management crises don't have time management problems - they have management dysfunction.
Traditional time planning training believes that organizations have well-defined, reliable priorities that employees can be taught to identify and focus toward. Such idea is entirely divorced from actual workplace conditions in nearly all current companies.
We consulted with a significant communications company where staff were repeatedly expressing frustration about being "unable to organize their responsibilities effectively." Executives had poured hundreds of thousands on time management training for all workers.
This training included all the standard techniques: Eisenhower matrices, task ranking approaches, time blocking methods, and complex work tracking systems.
However efficiency continued to decline, employee overwhelm levels increased, and client quality schedules became more unreliable, not better.
After I examined what was really going on, I learned the actual issue: the agency as a whole had no clear priorities.
Here's what the normal situation looked like for employees:
Each week: Executive executives would declare that Client A was the "most critical objective" and all staff needed to concentrate on it as soon as possible
The next day: A separate executive manager would send an "immediate" communication stating that Initiative B was really the "top essential" objective
48 hours later: A third team leader would schedule an "emergency" conference to communicate that Initiative C was a "must-have" deliverable that required to be delivered by end of week
The following day: The initial senior manager would voice frustration that Project A hadn't progressed sufficiently and insist to know why employees weren't "prioritizing" it as instructed
Friday: All three projects would be behind, various commitments would be failed, and staff would be blamed for "ineffective task management abilities"
This pattern was repeated week after week, systematically after month. Zero degree of "task organization" training was able to enable workers navigate this management dysfunction.
The fundamental issue wasn't that staff didn't know how to prioritize - it was that the organization itself was entirely incapable of maintaining stable strategic focus for more than 48 hours at a time.
I helped leadership to eliminate their emphasis on "personal priority management" training and instead establish what I call "Strategic Direction Clarity."
In place of attempting to teach employees to manage within a dysfunctional environment, we worked on establishing actual company direction:
Created a single executive decision-making group with clear power for establishing and enforcing strategic focus
Implemented a formal project assessment process that took place on schedule rather than constantly
Created clear guidelines for when priorities could be modified and what type of approval was necessary for such changes
Implemented mandatory notification protocols to ensure that each project adjustments were communicated explicitly and uniformly across every levels
Implemented stability times where no priority changes were acceptable without emergency approval
The transformation was remarkable and dramatic:
Staff overwhelm rates decreased significantly as staff finally were clear about what they were supposed to be concentrating on
Efficiency increased by over significantly within 45 days as workers could actually concentrate on delivering work rather than continuously changing between conflicting demands
Project quality schedules decreased substantially as departments could organize and deliver work without continuous interruptions and modifications
External satisfaction got better substantially as work were actually completed on time and to standards
The point: prior to you show staff to organize, make sure your company actually has consistent priorities that are suitable for working toward.
This is one more method that task organization training doesn't work in poorly-run companies: by presupposing that workers have genuine authority over their time and tasks.
The team consulted with a public sector agency where staff were repeatedly being criticized for "ineffective task planning" and required to "efficiency" training workshops.
This reality was that these employees had essentially zero authority over their job activities. Here's what their average workday seemed like:
Approximately 60% of their schedule was consumed by mandatory conferences that they couldn't skip, no matter of whether these sessions were useful to their core job
Another one-fifth of their workday was allocated to filling out required documentation and bureaucratic requirements that contributed absolutely no usefulness to their real work or to the clients they were supposed to serve
This leftover 20% of their time was supposed to be allocated for their real job - the activities they were hired to do and that really made a difference to the public
Additionally even this small portion of availability was regularly interrupted by "emergency" requests, unplanned calls, and bureaucratic demands that had no option to be rescheduled
With these circumstances, absolutely no level of "task management" training was going to assist these staff become more productive. This problem wasn't their personal task management techniques - it was an institutional framework that rendered efficient accomplishment almost impossible.
The team helped them establish systematic changes to address the actual barriers to productivity:
Got rid of unnecessary sessions and implemented specific criteria for when gatherings were really necessary
Streamlined paperwork tasks and got rid of redundant documentation processes
Implemented protected time for real professional activities that would not be disrupted by administrative tasks
Created defined protocols for determining what constituted a legitimate "emergency" versus standard tasks that could be scheduled for designated times
Established delegation systems to guarantee that responsibilities was distributed appropriately and that not any single person was carrying excessive load with impossible demands
Employee productivity increased substantially, work fulfillment increased substantially, and their department actually commenced offering better results to the community they were intended to support.
That important point: companies can't fix productivity problems by training employees to operate better productively within broken systems. You must repair the systems initially.
Now let's discuss probably the greatest ridiculous element of priority planning training in poorly-run workplaces: the idea that workers can somehow manage tasks when the organization as a whole modifies its direction multiple times per day.
We worked with a technology company where the CEO was famous for experiencing "game-changing" ideas numerous times per period and demanding the entire team to instantly redirect to pursue each new priority.
Staff would show up at work on regularly with a clear understanding of their tasks for the period, only to discover that the leadership had concluded suddenly that all work they had been concentrating on was suddenly not a priority and that they should to right away start focusing on something completely unrelated.
This pattern would happen numerous times per period. Initiatives that had been stated as "highest priority" would be dropped mid-stream, teams would be constantly redirected to alternative projects, and enormous amounts of effort and work would be squandered on projects that were ultimately not completed.
Their company had spent significantly in "flexible work management" training and complex project tracking tools to enable staff "adapt quickly" to shifting priorities.
Yet absolutely no level of skill development or software could solve the fundamental problem: organizations won't be able to efficiently manage continuously evolving directions. Constant modification is the antithesis of effective organization.
We worked with them establish what I call "Focused Direction Stability":
Created scheduled planning planning cycles where important strategy modifications could be discussed and implemented
Established clear criteria for what qualified as a genuine basis for modifying set directions outside the scheduled planning cycles
Created a "objective stability" phase where zero modifications to set directions were permitted without emergency circumstances
Implemented specific communication procedures for when priority modifications were absolutely required, featuring complete impact analyses of what projects would be delayed
Mandated formal approval from several leaders before all substantial strategy modifications could be implemented
This improvement was outstanding. After a quarter, actual initiative delivery percentages improved by nearly three times. Worker frustration levels dropped considerably as staff could finally focus on finishing projects rather than continuously starting new ones.
Product development surprisingly got better because teams had sufficient opportunity to thoroughly explore and evaluate their concepts rather than repeatedly moving to new initiatives before anything could be fully developed.
That lesson: good prioritization needs priorities that keep consistent long enough for employees to actually focus on them and achieve meaningful outcomes.
Let me share what I've discovered after decades in this industry: priority planning training is merely useful in companies that currently have their strategic systems together.
If your organization has consistent organizational objectives, achievable workloads, effective management, and structures that facilitate rather than prevent efficient work, then priority management training can be beneficial.
Yet if your workplace is characterized by perpetual crisis management, unclear priorities, incompetent coordination, excessive workloads, and reactive leadership cultures, then time planning training is worse than ineffective - it's directly destructive because it holds responsible individual behavior for organizational failures.
Stop throwing away time on priority organization training until you've fixed your organizational direction before anything else.
Focus on establishing workplaces with consistent strategic focus, functional management, and structures that really support productive work.
Your staff would manage tasks extremely well once you offer them something deserving of working toward and an organization that genuinely facilitates them in completing their responsibilities. carrying excessive load with unsustainable responsibilities
Staff efficiency increased substantially, work fulfillment increased considerably, and the agency actually started providing higher quality services to the public they were meant to support.
That key insight: companies won't be able to fix time management problems by teaching people to operate more successfully within dysfunctional systems. You must repair the organizations initially.
Now let's examine possibly the biggest ridiculous element of task organization training in dysfunctional organizations: the assumption that workers can somehow organize tasks when the management itself shifts its focus multiple times per month.
I consulted with a software company where the CEO was well-known for experiencing "innovative" revelations multiple times per period and demanding the complete organization to immediately shift to implement each new idea.
Workers would arrive at their jobs on regularly with a defined understanding of their tasks for the period, only to learn that the CEO had concluded overnight that all priorities they had been focusing on was no longer important and that they must to immediately begin focusing on an initiative entirely different.
This cycle would occur multiple times per week. Initiatives that had been declared as "essential" would be abandoned halfway through, groups would be continuously moved to alternative projects, and enormous amounts of time and energy would be squandered on initiatives that were not delivered.
The company had poured heavily in "flexible task management" training and advanced project tracking software to enable staff "respond quickly" to changing requirements.
However zero amount of education or software could address the fundamental problem: organizations can't efficiently organize perpetually evolving priorities. Continuous modification is the enemy of good organization.
I assisted them create what I call "Strategic Direction Stability":
Established regular planning assessment cycles where important direction changes could be evaluated and adopted
Created firm standards for what represented a valid basis for modifying set priorities beyond the planned planning cycles
Implemented a "direction protection" time where zero changes to current directions were permitted without emergency approval
Established clear notification systems for when objective modifications were absolutely essential, including full cost analyses of what projects would be delayed
Established formal authorization from senior stakeholders before any substantial priority changes could be implemented
This improvement was outstanding. In three months, real project completion statistics rose by over dramatically. Worker stress levels dropped substantially as employees could at last work on completing tasks rather than constantly initiating new ones.
Creativity surprisingly increased because departments had sufficient opportunity to thoroughly develop and refine their ideas rather than constantly changing to new initiatives before any project could be adequately completed.
The lesson: successful planning requires directions that remain stable long enough for people to actually focus on them and complete substantial results.
Let me share what I've concluded after years in this industry: priority management training is exclusively effective in companies that genuinely have their organizational priorities together.
When your workplace has consistent organizational direction, achievable demands, functional leadership, and systems that enable rather than prevent productive performance, then priority planning training can be useful.
However if your company is defined by perpetual dysfunction, conflicting priorities, incompetent coordination, excessive workloads, and crisis-driven management styles, then priority management training is more counterproductive than useless - it's actively damaging because it blames individual choices for systemic failures.
End wasting resources on time management training until you've addressed your leadership direction first.
Focus on establishing organizations with stable business focus, competent decision-making, and structures that genuinely support efficient work.
Company workers can organize perfectly effectively once you provide them direction worth focusing on and an workplace that actually supports them in completing their work.
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