In May 2020, during protests, Sgt. Jonathan Byers was involved in the use of force against Shante Thomas, a resident observing from her apartment. Byers allegedly fired rubber bullets into her home, causing injuries and property damage. Despite prior misconduct claims, he was promoted to sergeant in 2019. ([sanjoseinside.com](https://www.sanjoseinside.com/news/lawsuit-sjpd-enabled-brutality-against-protesters-by-failing-to-adequately-train-officers/?utm_source=openai))