In March 2016, Captain Michael Torregrossa was involved in an incident where he used force against an intoxicated person in a parking lot in the downtown entertainment district. The incident was recorded and went viral online. An internal affairs investigation found that Torregrossa violated department policy for conduct unbecoming of a Cape Coral Police Officer, improper use of force, and failure to provide medical aid in a use-of-force incident. As a result, he received an 80-hour suspension and remedial training on use-of-force techniques and responsibilities in rendering first aid.